Privacy Policy
This Privacy Policy explains how The Coastal Clinic Plastic Surgery & Aesthetics collects, uses, discloses, and protects the personal information provided by our customers when using our ecommerce website. We are committed to ensuring the privacy and security of your personal information in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).
- Collection of Personal Information
We may collect the following types of personal information from you when you interact with our website:
- Contact information: such as your name, email address, postal address, and phone number.
- Account information: if you create an account with us, we may collect your username and password.
We collect personal information directly from you or through your interactions with our website, such as when you make a purchase, sign up for newsletters, or participate in surveys.
- Use of Personal Information
We may use the personal information we collect for the following purposes:
- To process and fulfill your orders, including payment processing and delivery.
- To communicate with you regarding your orders, inquiries, or customer support requests.
- To provide you with relevant information, updates, and marketing materials about our products, services, and promotions, unless you have opted out of receiving such communications.
- To personalise your experience on our website and improve our products and services.
- To conduct market research, analyze trends, and gather statistical data.
- Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
- Service providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, or providing services to you (e.g., payment processors, shipping companies).
- Legal requirements: We may disclose your personal information if required by law, regulation, or legal process.
- Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred to the acquiring entity.
We will not sell, trade, or rent your personal information to other third parties for marketing purposes without your consent.
- Security of Personal Information
We take reasonable measures to protect the security of your personal information and prevent unauthorised access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.
- Accessing and Updating Personal Information
You have the right to access, update, or correct your personal information held by us. If you would like to review or modify your personal information, please contact us using the contact details provided below.
- Cookies and Tracking Technologies
We use cookies and other tracking technologies on our website to enhance your browsing experience and collect information about how you interact with our site. You can manage your preferences for cookies through your web browser settings.
- Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third-party sites before providing any personal information.
- Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at marketing@thecoastalclinic.com.au or by calling on 07 5683 0820.
Date of Last Revision: 11/07/2023